1 /5
Rating average
★
I went to the shop on the evening of June 21, 2023, Grace is the lady at the counter. She is very unpleasant and rude. She was not speaking clearly so I had to ask her again about their cones and bowl. Instead of responding to my question, she just stared at me and made me figure out things on my own. Also, when I paid she did not give me a receipt and said nothing after paying. She never asked if our order is for inside or to go, she did not even tell us where should we wait for our ice cream. She has this diva attitude which is very rude and annoying. We went there to get a treat but we ended up just being upset. I understand that customer service is exhausting, but I think that is not a reason for someone to be rude to customers. However, the other lady, I think her name is Isa, who scooped and served our ice cream is very pleasant and nice.