This bar is in a good location, fairly nice, and reasonably well-priced for Ottawa. However, the bar staff are some of the rudest I have ever come across.I came in with a group of people and ordered some beer and food, which I paid for in full, from a rather gruff barman. I was accepting of the wait time because it was fairly busy. However, after a few hours I hadn't received the food that I had paid for. When I brought this to the attention of the barman (a different person to before), he was incredibly rude to me and implied that I was being difficult and unreasonable for expecting a refund on food that I had paid for that never showed up. No apology was offered whatsoever, although I did get my money back. I have never seen staff act so rude and indignant when I merely pointed out that I didn't get food that I had ordered and paid for. I didn't curse at or insult any of the staff, or even imply that it was anybody's fault in particular, I just wanted either food or a refund, which doesn't seem unreasonable to me at all. There are many lovely bars in Ottawa with warm, friendly staff, this doesn't happen to be one of them, and I wouldn't' go there again.
